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Utility Billing

Contact Us

Email
201 S. Cortez Street
Prescott, AZ, 86302
Phone 928-777-1291

The City of Prescott provides water & sewer, trash and recycling services to homes and businesses within our service area.

Applying for Utility Service

Follow the steps below to apply for utility service (which includes water, sewer and trash/recycyling):

  1. Complete the Application for Utility Service (see below) and include a copy of your valid driver's license or photo I.D. (we can make copies for you when you drop off your application).

  2. Drop off or mail your application to:
    Utility Billing
    201 S. Cortez Street
    Prescott, AZ 86302
    Get directions
    Please include the appropriate deposit and fees (see below).

Deposits and Fees

A one-time service fee of $27.34 is charged on all new accounts plus the deposit of:

  • Residential Consumer: $125.00
  • Multi-Service (2 through 5 units): $150.00
  • Multi-Service (over 5 units): $200.00
  • Nonresidential: Minimum of $125 (Calculated on an individual basis to cover at least two (2) months estimated bills)

The deposit is not required if the customer has a letter of credit from another utility showing at least 12 months of good credit. The deposit is credited to the customers account after one year of good payment history.

If you are opening a business account, please call 928-777-1291 for deposit and fee quotes.


Paying your bill

You can pay your bill in person or by mailing your payment to:

Utility Billing
P.O. Box 80067
Prescott, AZ 86304-8067

We also accept Visa credit card for your payments.


You may opt to have your bill automatically deducted each month from your checking account through our Sure Pay program. About 10 days after you receive your water bill, your payment will automatically be deducted from your bank account. This saves you time, money and worry, no need for stamps and you don't have to worry about late or lost payments.


Other (Non-City) Utilities

The following utility services are not City-related services.

Service Phone Number
Electric Service
Arizona Public Service (APS)
928-776-3636
Natural Gas Service
Unisource Energy Services
877-837-4968
Local Phone & Internet Service
Qwest
800-244-1111
Local Phone, Internet & TV Service
CenturyLink
877-847-5853
Cable TV & Internet Service
Cable One
928-445-4511
Satellite Internet Provider
Hughes Internet
877-855-7626